Warranty Wise
Warranty Wise Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Warranty Wise has 1.1 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Avoid"."Avoid".
Consumers are not pleased with Billing Practices and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.
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Verified Reviewer | Paisley, ScotlandPoor Service and Basically a con
Preferred solution: Deliver product or service ordered
User's recommendation: Avoid
Will use any excuse not to pay out
User's recommendation: Avoid
Short Review on August&nbs-04:00;11,&nbs-04:00;2016
WILL NEVER USE AGAIN OR RECOMMEND
Preferred solution: Nothing I've given up
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRubbish service, declined claim for odd reason in terms and conditions.
Totally rubbish service, Never use them. Save some money you can use the money you spend to take the policy ti repair your car when it breaks down.
I took a policy which covers engine works, last week my car got problem with EGR valve and when I rang Warranty Wise and told them about it the lady said yes my policy covers for the repair so I need to take it to a VAT registered repair center and ask them to give a call back so they can start the paper work.
When the repair center contacted them Warranty wise declined the claim as even though in diagnostics it clearly says got problem with EGR valve but don't fails in emission test, to which by their terms and condition it has to fail. Even the mechanic from the garage called and argued with Warrant Wise that it is not necessary that if there is a problem with EGR valve the car should fail in emission test but Warranty Wise didn't excepted it. Even mechanic is agreed with me that they are deliberately doing this to avoid the claim.
Now I emailed to Customer Service and mentioned that I need a reply soon as I need my car back so that I can go back to work coming Monday. But they never bother to reply me back.
The repair center agreed to give me a letter saying that its not necessary to fail in emission if it got problem with EGR valve and if I don't get a reply by Monday will start legal proceeding.
I don't know how they got 95% positive feedback from customer, might be from their own staff...
Warranty Wise - Fraud Company Review from Edinburgh, Scotland
Warranty wise
do not use at all is my advice. brought my car 6 months ago from a dealer who issued me with warrenty with this company. as most people you take the addition and walk off thinking you have piece of mind.
all was fine until my steering started making a funny noise, everytime you would move it there was a loud whining noise. a trip to a garage told me it was the steering pump and rack which was on its last leg and needed replacing. no problem i thought, warrenty on the car will sort out a little problem like this..........
2 days later after contacting the company i got a call from the garage who said that the parts in question were not covered on the warrenty because they had not failed. after hours of phone calls and not getting anywhere and warranty wise not budging i shelled out £500 for the work to be done privetly, great.
so after that everything was fine until the gearbox started making a loud knocking noise one evening then finally died. again back to the garage and calls to warrenty wise. this will definately be covered i assumed, when i saw the bill for the work to be done i really started to pray.
few days had past then i got a phone call from the garage who said warrenty wise required the part to be removed from the car and sent off to a specialist to find out the route cause, which was fine......until the garage told me that warranty wise would not pay for diagnostic work. because the gearbox was a sealed unit it would have to be broken apart which i got quoted £800 for. after speaking to warranty wise for days on end about my unhappiness they basically said that if i could get the work done privetly for cheaper then that would be the best option because the likelyhood of them paying out was almost zero.
quentin wilson who co-owns this company, i really really hope you know whats going on.
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Many people fall for these warranty plans for appliances, autos, homes, etc. Even Consumers Reports says they are all not recommended.
As you said, save your premium money and then just pay for any repairs yourself. You will be money ahead.